Order Processing
- All orders are processed within 1 business day after receiving the order confirmation email (excluding weekends and holidays).
- Once shipped, you will receive a shipping confirmation email with tracking details.
- Orders placed after 4:00 PM Eastern Time will be processed on the next business day.
- Bulk orders (1,000+ items) may require an additional business day for processing before shipping.
Domestic Shipping
Shipping Rates & Estimates
Shipping fees are calculated at checkout based on your order details.
| Shipping Option | Max Battery Quantity Allowed | Estimated Delivery Time | Starting Price |
| USPS First-Class Mail | 8 | 1 – 5 business days | $5.00+ |
| USPS Priority Mail | 8 | 1 – 3 business days | $8.00+ |
| FedEx Ground | Unlimited | 1 – 5 business days | $8.00+ |
| UPS Ground | Unlimited | 1 – 5 business days | $7.50+ |
International Shipping
We currently ship internationally to Canada.
For bulk shipments to other countries, please contact us directly to discuss shipping options.
International Shipping Rates & Estimates
Shipping fees are calculated at checkout based on your order details.
| Shipping Option | Estimated Delivery Time | Starting Price |
| FedEx International Ground | 3 – 7 business days | $15.00+ |
| UPS International Ground | 3 – 7 business days | $15.00+ |
Customs Duties & Taxes:
- Your order may be subject to import duties and taxes (including VAT) once it reaches the destination country.
- 18650 Battery Store is not responsible for these charges, which are the responsibility of the customer.
Tracking Your Order
- Once your order is shipped, you will receive an email with a tracking number.
- Please allow 48 hours for tracking information to become available.
- If you have not received your order within 7 days after the shipping confirmation email, please contact us at yuntinglin66@gmail.com with your name and order number for assistance.
Shipping to PO Boxes
- UPS and FedEx do not deliver to PO Boxes.
- If you need delivery to a PO Box, please select a USPS shipping option, as it is the only carrier that supports PO Box deliveries.
For any further inquiries, feel free to reach out to us!
